emma healy

Senior Product Designer at Alpha Omega

Specializing in enterprise-grade tools, dashboards, and accessibility

Leading end-to-end design to create scalable solutions that impact thousands of daily users

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Projects

Much of my recent work is confidential, so feel free to reach out if you'd like to hear more about it.

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Scaling an AI Training Chatbot Across a Government Agency

Scaled a proof-of-concept training chatbot to meet an agency-wide training demand, improving conversation UX, onboarding flow, and cost optimization.

Conversation Design // Product Strategy

A learning management system interface
FEDERAL AGENCY - Password Protected

Leading an Enterprise Training & Enablement Initiative

Identified critical training gap and won stakeholder buy-in for new product team. Developed strategic proposal that secured resources for ongoing technical enablement.

A PDF Editor interface
FEDERAL AGENCY

PDF Management App Redesign with AI Components

Led a cross-functional team to redesign a complex enterprise application. Designed new AI tagging tools, improved naviation, and conducted comprehensive user research and testing.

An Invesco cloud usage dashboard interface
INVESCO

Cloud Usage Dashboard

Led UI design for executive dashboard pitched directly to Invesco CFO. Created interactive prototype to visualize complex cloud spending data.

Graphic displaying Walmart Celebrity collaboration photos of Patrick Mahomes, Barbie, and Becky G
WALMART

Celebrity Shopping Carts

Delivered themed e-commerce assets for Walmart's Q3 celebrity collaborations. Balanced multiple brand identities while maintaining Walmart's design standards.

Experience

Experience
Alpha Omega — Senior Product Designer 2023–Present
Publicis Sapient — UX Designer 2021–2023
Certifications
Section 508 Trusted Tester Certification
Education
Northwestern University — B.S. in Communication Studies, Design, and Marketing 2021

About

I'm a Senior Product Designer based in the New York metro. I love to work on lean, integrated product teams to streamline existing features or create new flows from scratch. I'm also a certified Section 508 expert, experienced in QA testing and training teams to create accessible products. For the past three years, I have been designing improvements to a large federal agency's case management system on an embedded contract at Alpha Omega.

Before Alpha Omega, I worked as a consultant at Publicis Sapient. My clients included Walmart, Invesco, the Federal Home Loan Bank of New York, and a federal agency. I pitched for new work in the travel and hospitality, financial, and apparel industries.

When I remember to look up from my laptop, I take classes. Sometimes oil painting at the Decorus Atelier in Brooklyn, watercolor at the New York Academy of Art downtown, or creative writing at the Writers Studio in West Village. I'm a novice gardener and truly terrible tennis player.

That's me! Thanks for stopping by.